In case of dispute, the consumer may resort to an Alternative Dispute Resolution Entity: CNIACC – National Center for Information and Arbitration of Consumer Conflicts.

Rua D. Afonso Henriques, 1, 4700-030 Braga

Email: geral@cniacc.pt

Web: https://www.cniacc.pt/

More information on the Consumer Portal: www.consumidor.pt

(art. 18 – Law no. 144/2015, of 8 September)